Terms of Service

Overview

By accessing or using Zhengyan Memories, you agree to be bound by these Terms of Service, along with our store policies and any additional terms referenced on this website.

Products and Orders

We may update product details, pricing, production timing, availability and promotional offers at any time without prior notice. Orders are subject to acceptance and availability.

Custom or Personalized Orders

Customers are responsible for checking submitted personalization details, names, messages, photos and other custom instructions before final order submission.

Export Controls, Sanctions and Restricted Destinations

You may not place orders, request shipment or otherwise transact through this store in violation of applicable export-control laws, trade sanctions or restricted-party rules. We may refuse, cancel, hold or refund orders involving restricted destinations, sanctioned parties or blocked persons.